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Privacy Statement

Effective 20 March 2026 · 中文版

This is an English translation of the Chinese original. In mainland China the Genji Asset Store and GENJI Studio are operated by 威而森(上海)贸易有限公司 (VTi Limited); outside mainland China, Genji is operated by Reblika Software B.V., Rotterdam, the Netherlands. Where this translation and the Chinese text differ, the Chinese text governs.

Genji Asset Store Personal Information Processing Rules

The Genji Asset Store is operated by 威而森(上海)贸易有限公司 and its affiliated entities (together, "we"). These Personal Information Processing Rules (this "Policy") apply to the Genji Asset Store and related software products, including GENJI Studio.

We fully understand the importance of protecting personal information, and we are committed to protecting your lawful rights in accordance with the relevant laws and regulations of the People's Republic of China ("China").

Please read this Policy carefully before using our services.

I. How we collect and use your personal information

When you use the Genji Asset Store and GENJI Studio, we may collect personal information that you actively provide or that is generated while you use the services. We collect such information only for lawful, proper and necessary purposes.

(A) Asset buyers / ordinary users

1. Account registration and sign-in.

You can browse some information without registering an account. To create and sign in to a Genji Asset Store account, we may collect:

Real-name verification (where applicable): where Chinese law or platform compliance policy requires it, we may collect your mobile phone number for real-name verification. If you sign in through the integrated Genji account system, we may, with your authorisation, receive public profile information such as your avatar and nickname in order to synchronise your account.

2. Browsing the service

To improve your experience and keep the platform secure, we may collect:

3. Orders and payment

To complete transactions and keep payment secure, we may collect:

Payment services may be provided by licensed third-party payment institutions. We normally receive only the transaction result and the necessary identifiers, not full bank card details.

4. Reviews and interaction features

When you post a rating, review or reply, we may collect:

5. Search

To enable and improve search, we may collect:

6. Feedback and customer support

When you contact customer support or submit feedback, we may collect:

Clipboard data is accessed only where necessary to carry out copy and paste within the software, and is not uploaded unless you actively submit it.

7. Favourites

To provide asset bookmarking, we may collect:

(B) Asset providers (publishers)

If you publish assets on the Genji Asset Store, we may also collect:

1. Provider profile information

2. Identity verification

3. Asset publication information

4. Withdrawal of earnings

(C) Legal exceptions to consent

Under Chinese law, we may process personal information without your consent in the following circumstances:

Other circumstances provided for by laws and regulations (Required by law)

II. Cookies and similar technologies

We may use cookies and similar technologies to:

You can clear cookies through your browser settings; some features may be affected if you do.

III. Storage of personal information

1. Where it is stored

All personal information we collect is stored on servers within the People's Republic of China.

2. How long it is kept

We keep personal information only for the shortest period necessary to achieve the purpose of the service, or for the period Chinese law requires. After that period we delete or anonymise the data, unless the law provides otherwise.

3. Cross-border transfers

At present we do not transfer personal information outside mainland China. If a cross-border transfer becomes genuinely necessary, we will:

IV. Protection of personal information

We take reasonable administrative and technical measures, including:

If a personal information security incident occurs, we will notify you as Chinese law requires and report it to the regulator where necessary. Technical limits mean we cannot guarantee 100% security, but we will make every reasonable effort to protect your data.

V. Sharing, transfer and public disclosure

1. Sharing

We do not share personal information with third parties without your consent, except in the following cases:

2. Transfer

In the event of a merger, acquisition, transfer of assets or bankruptcy liquidation:

3. Public disclosure

We disclose personal information publicly only in the following cases:

VI. Your rights

Under Chinese law, you have the right to:

You can exercise your rights through your account settings or by contacting us. We normally reply within 15 days.

VII. Children's personal information

Our services are aimed primarily at adults. Children under 14 must not create an account without their guardian's consent. If we find that we have collected a child's personal information without proper consent, we will delete it promptly.

VIII. Governing law and dispute resolution

This Policy is governed by the law of mainland China.

Any dispute arising out of or in connection with this Policy should first be resolved through friendly negotiation. If negotiation fails, either party may submit the dispute to the Shanghai Arbitration Commission for arbitration.

IX. Updates to this Policy

We may update this Policy from time to time. We will tell you about significant changes (such as a change of processing purpose or a reduction in user rights) by prominent notice, email, SMS or in-product notification.

X. Contact us

威而森(上海)贸易有限公司 – Legal & Privacy Department (VTi Limited – Legal & Privacy Department)

Address: Room 205, Building 1, 641 Tianshan Road, Changning District, Shanghai

We normally reply within fifteen (15) days.

If you are not satisfied with our response, you may complain to the competent personal information protection authority.